by True Image Interactive | Oct 20, 2016 | News
Gartner just released their?“Top 10 Technology Trends for 2017”, and the future is bright for intelligent virtual assistants and customer service automation! Gartner defines a strategic technology trend as “one with substantial disruptive potential...
by True Image Interactive | Sep 14, 2016 | Press Releases
Download Press Release: Word | PDF Interactive gaming platform recognized for innovative approach to identifying strengths in kids with autism. True Image Interactive is thrilled to announce that Identifor, an innovative learning and assessment application that uses...
by True Image Interactive | Aug 24, 2016 | Contact Centers
There was a time when customer service simply meant training call center reps to answer the phones. Ah, the good old days. But in today?s hyper-connected digital world, customers expect a whole different level of service. According to Forrester, a whopping 73% of...
by True Image Interactive | Aug 9, 2016 | Self-Service
We’re excited to announce that?Identifor, the world?s first omni-channel learning and assessment application facilitated by a human Intelligent Virtual Assistant, will be featured at the 2016 Intelligent Assistants Conference. The Story Behind Identifor...
by True Image Interactive | Jul 14, 2016 | Contact Centers
The keys to delivering excellent customer service and building customer loyalty are often a topic of hot debate. Case in point: two dramatically different keynotes?from Tony Hsieh and Matt Dixon at this year’s Call Center Week in Vegas. In the red corner, Tony...
