by True Image Interactive | Jun 27, 2016
Use Case: Conversational IVR for Health Insurance UPMC Health Plan Is it possible to scale and cut costs with automated self-service without sacrificing “human touch” customer service? The Scalability Challenge How does a multi-award winning contact center...
by True Image Interactive | Apr 15, 2016
Use Case:?Online Insurance Sales with an Intelligent Virtual Assistant Highmark Insurance Guide customers through the insurance plan selection process with a human intelligent virtual assistant. The?Challenge Interested in expanding their retail insurance business,...
